Our understanding of service

Our understanding of service in mechanical engineering: 135 years of family tradition meets innovation.

For over a century, the satisfaction of our customers has been our top priority. 135 years of experience in mechanical engineering has not only given us technical expertise, but also a deep understanding of the needs and requirements of our partners.

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As a family-run company, we combine the solid foundation of traditional values with a continuous reorientation towards technological innovation. Our history is characterised by reliability and integrity. Each generation upholds the established and recognises and promotes the industry’s drive for innovation.

Our success is based on our close relationships with our customers. We understand their needs, listen to their requirements and do everything we can to offer them not only equipment and systems, but also first-class service.

Our commitment goes beyond sales. We offer comprehensive service from initial consultation and installation to regular maintenance and repair work, ensuring that your vacuum pumps and compressors always deliver optimal performance.

The mechanical engineering industry is constantly changing. By continuously training our employees, we ensure that our team is always at the cutting edge of technology and offers the best solutions for our customers.

Our 135 years of existence as a family-owned mechanical engineering company is no coincidence. It is the result of our constant efforts to provide the best machine solutions while being a trusted partner for our customers.

 

With a blend of tradition, family values and innovation, we are committed to being at your side for the next 135 years at your side.

 

Our spare parts service

Quality that lasts.

The quality of our spare parts is our top priority – because we know: “The bitter aftertaste of poor quality remains long after the sweetness of the low price has been forgotten.” Our original spare parts guarantee smooth operation of your pump and systems thanks to their optimal fit and excellent material quality. This minimises the risk of breakdowns and saves you additional repair costs and expensive downtime.

 

WE OFFER

  • Global spare parts availability
    With 18 subsidiaries worldwide and a dealer network of over 30 representatives, we ensure fast access to our spare parts.
  • Personal contact
    Use the direct contact to Becker and benefit from our global network, including our online store with 24/7 availability.
  • Tailor-made premium service
    Combine our outstanding service with our original spare and wear parts according to your needs.

YOUR ADVANTAGES

  • Cost efficiency
    Reduce your maintenance costs with a customised offer and save with our versatile spare parts kits, such as maintenance, repair, sealing and screw sets.
  • Increased equipment availability
    Benefit from fast and comprehensive spare parts availability, supported by our central warehouse with more than 400,000 directly available items.
  • Flexible delivery options
    Choose between direct delivery, specific delivery time, delivery every working day and the option of using our service technicians on site.

The exact scope of services may vary from region to region.

 

Our in-house service

Our aim is to ensure that your vacuum pumps and compressors are always in perfect condition to ensure smooth operation. To this end, we offer comprehensive services tailored to quality, reliability and your individual needs.

 

WE OFFER

Vacuum pumps and compressors are essential components in many industrial processes. We specialise in keeping these devices in top condition.

 

YOUR ADVANTAGES

  • You save time and money
    • Optimised service processes
      We guarantee efficient workflows for fast processing.
    • High availability of original parts
      Fast access to important spare parts is guaranteed.
  • You remain operational
    • You set the time
      We work with your schedule to service your equipment.
    • Rental equipment available
      Continuous operation even during service times.
  • You acquire quality
    • Strict factory standards
      Our processes meet the highest quality standards at every stage.
    • Experienced technicians
      Our specialised technicians have extensive expertise.
    • Specific assembly equipment
      Precise and reliable assembly.
    • Testing according to manufacturer specifications
      Rigorous checks ensure perfect function.

Rely on BECKER for your vacuum pumps and compressors.
Contact us to find out more or to arrange a service appointment.

 

Our Field Service

In the event of unexpected device failure, Becker service is at your side. We act quickly and directly on site to safeguard your production. Decide in favor of our Field Service for the maintenance of your pumps and systems. This allows you to concentrate on your core business while ensuring that your systems retain their value.

 

Our teams: The professionalism and expertise of our technicians is second to none. Through continuous training, we ensure that your vacuum pumps and compressors are maintained and repaired according to precise manufacturer specifications – always using original parts.

 

WE OFFER

  • Customised service programmes
    We understand that every customer is unique. Therefore, we offer service programs that adapt to your schedule and budget, be it regular or situational.
  • Assessment based on your requirements
    We analyze your pumps in the context of your specific process requirements and determine service needs in accordance with our recommended maintenance schedule.
  • Thorough inspection
    Every pump deserves our full attention. We inspect it carefully and provide the necessary spare parts for maintenance.
  • Expert support
    Do you have questions about maintenance? Our experts are on hand with help and advice.
  • Clear price structure
    No hidden costs. If additional work or parts are required, we will inform you transparently about the costs involved and wait for your approval.

YOUR ADVANTAGES

  • Time efficiency
    While you concentrate on other things, we do the work.
  • Cost savings
    You get exactly what you need and we ensure transparent costs.
  • Maximum longevity
    By using original parts, we guarantee optimum performance and service life for your devices.
  • Flexibility
    You set the time frame and we keep to it.
  • Valuable knowledge
    On request, we can provide you with detailed instruction on the special features of your vacuum pumps and compressors.